Seafarers sometimes fear port calls because of the increase in workload caused by the many audits and inspections when a ship is in dock, according to the results of the second Seafarers Happiness Index report published by Crewtoo, the online social network for seafarers.
This increase in workload at port also caused a drop in satisfaction levels towards shore leave, as the amount of work often eats into the time available for relaxation.
In addition, a number of seafarers noted that getting ashore costs them at least USD 100, which presents a major barrier to taking shore leave. Increased stress during port visits and either reduced or non-existent shore leave gives seafarers very few opportunities to relax and unwind away from their vessels.
Designed to monitor and benchmark seafarer satisfaction levels via 10 key questions, this second quarterly report shows a seafarer satisfaction level of 6.44 on a scale of 1 to 10, up 0.02 from the inaugural survey published in May this year.
This second report of the Crewtoo Seafarers Happiness Index shows several areas where satisfaction improved versus the first report. For example, there was an improvement in crew satisfaction with salary levels and an improvement in their feelings about the standard of food available onboard. The availability of exercising onboard was also viewed more positively, as was the satisfaction derived from crew interaction and team building, which increased from 6.96 to 7.16 and became the highest score in the survey.
“The Happiness Index is an important barometer of seafarer satisfaction with life at sea,” said Anneley Pickles, head of Crewtoo business development.
“Happy people are loyal, motivated, and embrace challenges. If the industry really acts on the responses to these regularly updated surveys, it will not only reap the rewards with a more motivated, loyal, and hardworking workforce, but it will attract new talent to the industry, something which is sadly lacking at the moment.”
Answers to the survey are received from across all ranks and nationalities including seafarers from the Philippines, U.K., Poland, Croatia, Germany, U.S., Canada, India, and Turkey, as well as a number of African nations. The age of survey respondents ranged from 16 to the late 60s. Masters made up the largest proportion of responses by rank; some 11% of respondents stated that they were currently serving in the role of captain. The majority of responses were from seafarers working on bulk carriers and container vessels.